1. All participants in the event must be in good health, persons of an excessive nervous nature or anyone suffering a heart condition, or are recently bereaved are advised not to attend, some walking and climbing of many uneven stairs/spiral staircases such as those found in old Castles may sometimes be necessary as will moving in about in darkness. Some locations we visit may also not be suitable for disabled access. Please contact us if you have any queries regarding any of the above before you book an event with us.

2. The minimum age for participants to a Ghost Hunters PI Event is 18 years old.

3. Please note that as these public events are for participants aged 18 years and over strong adult language may be occasionally heard. Should you be easily offended please do not book.

4. Due to restrictions at our locations pregnant woman are not allowed on any of our events.

5. IMPORTANT PLEASE READ: If anyone arrives under the influence of alcohol or drugs and/or is suspected of bringing alcoholic drinks to the event, they will not be allowed to stay for the night and will be removed from the premises immediately regardless of any adverse weather conditions and or travel arrangements. No Refunds will be given.

6. BEHAVIOUR POLICY PLEASE READ: Aggressive, Rude and Threatening behavior towards any member of Ghost Hunters PI Team, Staff, Person(s) and or Guests attending any event will not be tolerated. Any Guest(s) Persons(s) displaying any behaviour that is deemed unacceptable will be removed from the event regardless of any adverse weather conditions and or travel arrangements. No Refunds will be given.

7. Ghost Hunters PI do not allow smoking indoors at any of our locations. Candles or other potential fire hazards are not to be used during your stay.

8. There are no sleeping facilities at our locations unless as advertised on the Ghost Hunters PI website.

9. For health and safety throughout the night you will stay with your allocated group and will not be allowed to wander around the building without permission and will not work alone, unless indicated to do so or have permission gained from one of the investigators of Ghost Hunters PI. We advise that if you are not wanting to a be part of a public event then alternatively you may want to book a private night/location with us – to ensure that you have the entire venue for just your party alone.

10. All luggage, clothing, equipment, vehicles and effects belonging to you or your party are your own responsibility. Ghost Hunters PI will not be liable for any loss or damage to luggage, clothing, equipment, vehicles and effects belonging to the participants before, during and after the event however caused.

11. Although Ghost Hunters PI cannot foresee any problems, accidents/incidents do happen. We advise you to stay with your group during your visit to the location and all members of your team. You are staying at the location at your own risk; we accept no liability for any death, accident or injury to yourselves, however caused.

12. By Booking with Ghost Hunters PI you agree that all footage and pictures taken during the event by Ghost Hunters PI can be used by Ghost Hunters PI Limited on their website, Facebook and Twitter etc.

13. Occasionally, Events may change or are cancelled or postponed by Ghost Hunters PI due to weather conditions or situations out of our control. If the event is rescheduled, we will make every effort to ensure you receive a transfer on to another available event. We are not liable for any expenses you may incur such as accommodation bookings and travel costs.

14. Ghost Hunters PI make no guarantees regarding paranormal activity at any of our events. Therefore we are not responsible for any information or lack of during the event. No perceived predictions, opinions, information, advice or comments made by our psychics, mediums, clairvoyants, hosts or investigators should be interpreted as factual or actual.

15. You agree that any and all services from Ghost Hunters PI are for entertainment purposes only. We make no guarantees thus Ghost Hunters PI are not liable for any information or happenings regarding the validity, truth, or likelihood of any and all information obtained from our Employees, Contractors, Psychics, Mediums, Clairvoyants, Co-ordinators or Hosts on any of our events.

16. You, the Member, Guest, are responsible for making your own decisions and it is understood that when our Investigators, Psychics, Mediums, Clairvoyants or Hosts suggest something to you, it is of their opinion and should NOT be interpreted as the only course of action.

16. We welcome your feedback on all of our events. If you have a problem or complaint during the event/day please bring it to the attention to a member of the Ghost Hunters PI team as soon as possible so that they have a chance to put matters right. If your problem is not resolved during the event/day please contact us, including, party name the event was booked under and the venue details. We consider it unreasonable if you take no action during the actual event/day or do not contact us within an acceptable time of 7 days after the event has taken place.

17. Any event due to take place wholly or partially in the open air is likely to be affected by unsuitable/adverse weather conditions. In this case, Ghost Hunters PI Reserve the right to relocate the event to an area, which is undercover . In most cases all events take place, and it is your responsibility to bring suitable clothing to match the weather conditions for the time of year for ANY event booked whether undercover OR in the open air.

18. Throughout the event you and your party will act in a sensible manner and will not cause harm or injury to anyone else, any animal, or effect of property etc.

19. Please note that all stories about the location are not fabricated. The Ghost Hunters PI Team have on occasion witnessed and recorded paranormal activity in various locations.

20. Ghost Hunters PI cannot guarantee that paranormal activity will take place on the night of the event.

21. All bookings made through Ghost Hunters PI means you and your parties acceptance of these Terms and Conditions.

22. By accepting and agreeing with these Terms and Conditions you and your party are further indemnifying the promoters/organisers/individuals from and against all legal liability in respect of any claims,damages, costs, penalties, actions, demands, proceedings, any kind of legal suits, losses or expenses amounted in respect of or arising out of the injury to or the death of any person, or persons, or damage to any property arising from the client’s participation and involvement in the event or activity or premises pertaining to the event.

23. Ghost Hunters PI are sure you will have a good time, be respectful to the Spirit World and to others involved in the event, be open minded in your approach, being openly cynical will spoil and tarnish the event for everyone, soak up the atmosphere and try to communicate with spirit! You never know what to expect, as every event is unique.

24. All prices are subject to change without notice and from time to time Ghost Hunters PI will promote events/products via different sources. Prices on these offers may vary from the original price. Promotional or sale offers will not be given/offered or honoured to Customers who have already paid or purchased before or after these offers, sales or promotions expire.